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Returns - Old

We hope that you’re delighted with your Weston Watch, but if you do want to return your item(s) then please do so using our Returns Form.

Returns Policy

All watches can be returned within 30 days of receipt of your original order, subject to the item(s) remaining in saleable condition: unworn and unused, with original tags/labels in place and packaging intact.

Returns must include a completed Returns Form. Please email us at for a form.

How to return an item

Returned items are your responsibility when in transit, so we recommend that you use a trackable shipping service. Please note that we are unable to refund the original delivery charge, if there was one.

Email us at: for instructions on how to return your item.

Once the item is received and inspected, we will notify you via email. We aim to process all refunds within 5 working days of receiving the returned item.

Please allow 10 working days before contacting us if you have not received your refund and we will investigate. If you are unable to provide proof of postage or did not use a trackable shipping service then we will be unable to investigate.

You can contact us at any time by email at

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